Who are we?

The website is operated by: Stringers’ World Limited.
Our contact details are as follows:
Stringers’ World,
Brantham Mill,
Bergholt Road,
CO11 1QT
General Email:
Telephone Number:+44 (0)1206 80 80 14

What information do we collect and why?

We collect email addresses via our email sign up form in order to send you marketing emails, when you have given express consent for us to do so via the tick box on the form.

We collect your name, email address, and telephone number via our contact us, and demonstration racket request form. This is solely used in order to answer your question and only where you have given express consent for us to use it via the tick box on the form.

We collect your name, email address, telephone number, billing address, shipping address, and a password when you sign up for an account. This is to enable you to check your previous orders, and to speed up the order process for you in the future. We only collect this information with your express consent given via the tick box on the form.

When placing an order with us, we collect your name, email address, telephone number, billing address, and shipping address. We do this in order to fulfill the purchase contract with you and this information will only be used in relation to that contract.

When payment is taken for an order, the entire process is handled by PayPal (Europe) S.a.r.l. et Cie, S.C.A. You can see their privacy policy here.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information).

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements. You can see our full Cookie Policy here.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Rights

From the 25th May 2018, the GDPR provides individuals with the right to access, rectify, erase, restrict, and transfer data (among others). If you wish to exercise any of these rights, then please send a request to including any relevant details. We may require you to prove your identity before some or all of these actions are taken.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
Last Modification: 21/05/2018